🔄 Return Policy
We know how important it is to choose the perfect piece. If you need to make a return or exchange , here's everything you need to know.
📅 Return Times and Conditions
You have 10 working days from receipt of your order to make a return, provided that the item is:
✔️ In original condition , no signs of use.
✔️ Complete with panty liner, tag and original envelope .
📦 Replacement (Free!)
If you have chosen the wrong size or want to change the product with an available one:
🔹 Contact us on WhatsApp or through the Contact section indicating the new size.
🔹 You don't have to worry about anything! We'll take care of contacting the courier.
🔹 You will receive the new item and the return will be collected at the same time.
💡 Replacements are completely free!
💰 Refund
If you would prefer a refund rather than a replacement:
- The cost of return shipping is the responsibility of the buyer .
- It will be your responsibility to prepare and ship the package with the returned item.
- Once the return is received and verified, the refund will be processed within 3 business days .
📩 For any questions, our team is at your disposal!